Milestone: Legal Progress Tracker

Milestone: Legal Progress Tracker

Quickly and easily track the legal status of your utility projects

Milestone: Legal Progress Tracker is an industry-first state-of-the-art service pioneering project administration and customer communication. It is the first online direct access portal of its kind in the connections industry, enabling our clients to see the status of their projects, at a glance, at any time.

Milestone: Legal Progress Tracker

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Benefits at a glance

Other legal process offerings currently on the market can be slow, restrictive and are often at times inaccessible or incomplete. Milestone: Legal Progress Tracker is leading the industry and offering a completely new and unique experience.

  • First of its kind
  • Available 24/7
  • Expedited services
  • Security guaranteed
  • Delivered by industry experts
  • Gives you control
  • Real-time updates instantly

Customer Innovation

Leading the industry with innovation

Milestone is the first online direct access portal of its kind in the ICP and UIP industry. The innovative service uses cutting edge technology and is pioneering excellence in project administration and customer expectation management. It allows our customers to quickly and easily track the legal status of their utility projects.

Your data, when you want it

Milestone is available 24/7 and 365 days a year and replaces current monthly reporting systems. The instant access nature of Milestone also easily accommodates an expedited service for time-sensitive projects. Milestone facilitates instant access to real-time reports to provide complete knowledge on demand.

Saving you time 

The majority of legal work at EAN and EAP is completed within our KPI of 12 weeks and Milestone helps this. The expedited legal completion time on substations and expedited easements are averaging at five and three weeks respectively. A company record has been set for the completion of a Land Rights project for an asset connection being achieved just seven days from the completed Design and Legal Information Form.

Ease of use

Milestone is capable of displaying complex information and data in an extremely user-friendly, simple and intuitive way. Help and support is available, should you need it, but the interface has been carefully designed to deliver a ‘plug and play’ customer experience.

Delivered by experts

You trust is well placed in us. We ensure the safety and security of your data every step of the way. Milestone is offered and delivered by experienced industry experts and a dedicated land rights department who have a proven track record of delivering the results you need.

Benefits at a glance

Safe and Secure

Your data and information will remain confidential and only accessible to you and us

24/7 Access

You can access Milestone 24/7 and 365 days a year. Whenever access suits you, suits us too.

Time Saving

Our innovative and streamlined process saves you time and allows your project to continue.

Instant and Up-To-Date

The portal is kept up-to-date with instant updates and real-time tracking available. Whenever you’re ready we’re ready too.

First of its kind

Milestone is the first online direct access portal of its kind in the ICP and UIP industry.

Delivered by experts

Offered and delivered by experienced industry experts and a dedicated land rights department who have a proven track record of delivering the results you need.

 

6 weeks

Average for completion of gas/electricity assets


5 weeks

Average expedited completion time for substations


4 weeks

Average time for completion of easements


3 weeks

Average completion time for expedited easements


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