National Gas Emergency Service

National Gas Emergency Service

Energy Assets Pipelines is a leading Independent Gas Transporter and Meter Asset Manager and as such we have a duty of care to our customers in providing a support structure in a gas emergency.

Smell gas? Call the National Gas Emergency Service on 0800 111 999.

If you smell gas or have a gas escape:


  • Operate any electrical switches (on or off)
  • Smoke or use a naked flame

  • Open doors and/or windows to ventilate the area
  • Check your gas appliances and turn them off
  • Turn the gas supply off at the main meter/or Emergency Control Valve
  • Telephone the free National Gas Emergency Service on 0800 111 999
  • If a fire has started on the premises, immediately activate the fire alarm, evacuate the premises and telephone the fire brigade
  • If it’s safe, you should also isolate the gas supply at the main meter
  • Visit National Grid’s gas emergency page


National Gas Emergency ServicePower cut?