If you are deaf, have difficulty hearing or if English is not your first language and require translation advice you may write or email EA Networks using the contact details outlined in our customers contact page. Your correspondence will then be given a priority.
Emergency number: 0333 800 2016
EA Networks aim to provide a safe and reliable electricity supply. Unfortunately faults can occur which cause interruptions to your electricity supply. If you need to report the loss of electricity supply, or have any concern about the safety of a meter or underground electricity cables, please phone 0333 800 2016 any time, day or night. You can also call 105 if you experience a power cut.
Power cut? Call 105
If you are experiencing a power cut, please call the national response number on: 105